Terms and Conditions for BNL Handyman Services

1. Introduction Welcome to www.bnlhandyman.co.uk. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Services Provided BNL Handyman connects customers with subcontracted traders for various handyman services. All services advertised are performed by independent contractors, not BNL Handyman employees.

3. Subcontracted Traders

3.1 BNL Handyman engages subcontracted traders to complete jobs as requested by customers.

3.2 All subcontracted traders are vetted for skills and qualifications; however, BNL Handyman does not guarantee the performance of any subcontractor.

3.3 Customers are encouraged to check the qualifications and references of any trader that engage to do their job.

4. Customer Responsibilities

4.1 Customers must provide accurate information regarding the job requirements and any necessary access to the property.

4.2 Customers are responsible for ensuring that their property is suitable for the services requested.

5. Payments

5.1 The job price will be agreed upon between the customer and BNL Handyman prior to the commencement of any work.

5.2 BNL Handyman will pay the subcontractor only after the customer confirms that they are satisfied with the work performed.

5.3 In cases where the customer is not satisfied with the work done by the subcontractor, BNL Handyman may refund the full amount or a portion of it(depending on the situation), provided the customer presents valid reasons and evidence for their dissatisfaction.

5.4 BNL Handyman is not responsible for any disputes arising from payments or agreements between customers and subcontractors.

6. Liability

6.1 BNL Handyman will not be liable for any loss, damage, or injury incurred as a result of services performed by subcontracted traders.

6.2 Customers engage subcontractors at their own risk.

7. Cancellation Policy

7.1 Customers may cancel scheduled services within a specified timeframe (24 hours) before the appointment without incurring a fee.

7.2 Cancellations made after this period may result in a cancellation fee of 20% from the full price.

8. Changes to Terms BNL Handyman reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

9. Governing Law These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

For any questions regarding these terms, please contact us at: bnlhandyman@yahoo.com